Radisson Hotel Schaumburg

I talked with a female employee and she told me it would be cheaper to book the room through booking.com. I told her that I was doing that but I couldn't book a room with 2 beds. She told me to call them back, book the room, and then call her back with the confirmation number. So I did that. She confirmed that when the reservation came in she would change it to a 2 queen beds. I called back that same day about 4 P.M. and talked with a male employee to confirm my reservation for 2 queen beds. He stated that the reservation hasn't came in yet but he confirmed we had a reservation for 2 queen beds for Friday and Saturday. We got their Friday night and had a reservation for 1 king size bed! My husband and I both have bad backs and chronic body pain and can't sleep together so he got the bed and I slept on a cot for 2 nights! We have stayed here before but will not stay again. Nothing was done about the inconvenience of our stay!

The breakfast was very good the variety assured we were not bored with the food over our week stay. We truly enjoyed the pool and the staff was helpful. The pool was very well maintained, plenty of towels and tanning chairs: the environment was inviting

The hotel has large rooms and comfortable beds. Everything works but is dated, it needs renovation. Conveniently located to O’Hare, about 25 minutes it is convenient to dining.

Location and it was quiet.

It was beautiful and the location was perfect. The staff was very nice.